Session Description:
Join Ainsley Zimmer, MBA's Senior Specialist for State and Local Association Engagement, for a conversation on the critical role local association members play in advancing key advocacy efforts at the federal, state, and local levels. Learn how your association can align with the national MBA on advocacy, communications, and business development and discover how to leverage MBA’s research, policy, and advocacy resources, including the Mortgage Action Alliance, to enhance your association’s value proposition.
About Ainsley Zimmer:
Ainsley Zimmer is the Senior Specialist for State and Local Association Engagement at MBA and in that capacity works with state and local association volunteers and professional staff to support their unique and vital efforts to represent their members and the real estate finance industry in their states and localities. Before joining MBA in 2024, Ainsley worked in outreach in the nonprofit sector, coordinating programs and providing resources for nonprofit members and community partners to increase engagement in statewide and localized advocacy efforts in the New York Metro area. Ainsley was born and raised in Westchester County, New York. She received her B.A. in Government and Sociology with a minor in Data Analytics from the University of Virginia, where she graduated with Highest Distinction in 2023.
Session Description:
Join our dynamic panel of NextGen Loan Officers as they share their personal journeys into this rewarding career. Discover the passion, perseverance, and practical insights that propelled them to success. From overcoming early challenges to mastering the art of customer connection, these rising stars will reveal the keys to thriving in today's competitive mortgage landscape.
Prepare to be inspired as our panelists candidly discuss best practices, industry trends, and the essential qualities that have empowered them to reach new heights. Whether you're just starting out or looking to reinvigorate your practice, this interactive session will equip you with the tools and motivation to take your career to the next level. Get ready to be transformed and take the first steps towards becoming a Loan Officer powerhouse!
About Amber Hoots:
Amber Hoots is a dedicated professional with almost 13 years of experience at Essent Guaranty, where her expertise in mortgage insurance has made a significant impact in the industry. With a solid foundation in retail banking, Amber excels in providing exceptional service and support to her clients.
Outside of her professional life, Amber is a proud mother of two energetic boys who share her passion for baseball. Balancing work and family, she enjoys spending her weekends cheering from the sidelines and creating lasting memories with her family.
In her free time, Amber loves to engage in her hobbies, which include singing, hiking, and volunteering in her community. Her commitment to helping others and embracing the outdoors reflects her vibrant spirit and dedication to making a positive difference in the lives of those around her.
About Dalton Jackson:
Dalton Jackson is a Loan Officer with Integrity Mortgage Group, bringing over six years of experience across multiple areas of the mortgage industry—from the appraisal desk to employment verifications and processing. He has gained a 360-degree view of the home loan process. That all-in perspective allows him to walk clients through every step of the mortgage journey with confidence and clarity. Known for his analytical approach and creative problem-solving, Dalton thrives on digging into the details and finding strategic solutions tailored to each client. He believes that the more you know, the better decisions you make—so he's always happy to share insights, talk through guidelines (yes, even for fun), or just nerd out on mortgage knowledge.
About Makenzie Tuttle:
I have proudly been a part of the Fidelity Bank family since 2021. The Fidelity Bank and Right By You Mortgage values coincide with my own. As a Mortgage Loan Officer, my priority is to take the time to understand each unique scenario my customers bring me, and help my customers find the right program to meet their needs. I take the time to ensure that my customers have a smooth, transparent, and hassle-free process.
I strive to build lasting and meaningful relationships with my customers as I help guide them through one of the biggest investments they make in life. Being a part of this process and helping customers turn their dreams into reality is a rewarding feeling. I truly enjoy being able to “give back” in a way that serves not only borrowers, but their families as well.
I am primarily located in the Triad Region; however, with today’s resources, I can successfully service all counties in North Carolina and surrounding states.
I currently reside in Belews Creek, North Carolina, and have lived here my whole life. My family and I spend our free time enjoying the rays of sun on Belews Lake, riding ATVs, and snowboarding. I am also an active member of Awaken Church of Oak Ridge.
I am right by you each step of the home buying, refinancing, or building process. Being hands on throughout the entire process is very important to me. I would love the opportunity to show you what it means to be Right By You!
About Ally Cain:
With nearly a decade of experience and over 700 families served, the Ally Cain Mortgage Team is known for putting clients first. We treat every borrower like a friend—offering personal attention, clear communication, and expert guidance to make the mortgage process smooth and enjoyable. Whether you're a first-time buyer, investor, or Veteran, we’re here to help with transparency, efficiency, and care. From pre-approval to refinancing, trust our team to guide you toward your financial goals—stress-free.
Session Description:
MBA President and CEO Bob Broeksmit will review MBA’s legislative accomplishments, its success in navigating the big changes at federal government housing and regulatory agencies, and some of the priorities and challenges ahead for the industry.
About Bob Broeksmit:
Robert (Bob) Broeksmit is President and CEO of the Mortgage Bankers Association (MBA). Bob is a senior finance executive and corporate officer with a 35-year career in the mortgage sector. He has directed all aspects of lending activities, including marketing, sales, operations, secondary marketing, loan servicing, and default management. He has also served as a mortgage underwriting expert testifying on many large, high-profile cases.
Prior to joining MBA in 2018, Bob served as President and Chief Operating Officer with Treliant, heading the firm’s mortgage litigation support practice and serving diverse financial services clientele including large banks, independent mortgage lenders, community banks, credit unions, and service providers to the mortgage industry. As a Washington-based financial services
consultancy, Treliant’s mortgage practice included strategic advisory for executive management and corporate boards; litigation defense, including file reviews, litigation strategy, expert reports, and expert testimony; CFPB examination preparation and implementation of mortgage regulations promulgated by the CFPB and other regulators; and operational aspects of mortgage banking, ranging from origination to servicing and loss mitigation.
Before Treliant, Bob held senior leadership positions in the mortgage business, including fourteen
years with Chevy Chase Bank (including after its purchase by Capital One), where he was Executive Vice President and President of its B.F. Saul Mortgage Company subsidiary. Bob also was a Vice President at Prudential Home Mortgage for seven years. He has overseen annual originations of $9 billion, a balance sheet of $10 billion in residential mortgages, and a servicing portfolio of $20 billion. He also held positions at Great Western Mortgage, Krupp Residential Mortgage, and The Money Store.
Bob has served as the Chairman of the Mortgage Bankers Association’s Residential Board of
Governors and as a member of its Board of Directors. Firms under his leadership have garnered
multiple awards for servicing operations excellence, including Freddie Mac’s Tier One and Hall of
Fame designations. He is a Certified Mortgage Banker (CMB) and a graduate of Yale University.
MBAC 70th Convention
